Tiemnanghoa.com's Privacy Policy
We at Tiem Nang Hoa are committed to protecting our customers' personal information and maintaining trust in the management and use of this information. The privacy policy below describes how we collect, use, store and protect your personal information.
a) Purpose of collecting personal information: We collect personal information from you for the purpose of providing quality fresh flower services and optimizing your shopping experience on the Tiemnanghoa.com website. This information may include name, address, phone number, email address, and payment information.
b) Scope of information use: Personal information is used to confirm and process orders, delivery, payment and contact you about order-related issues.
c) Information retention period: We will store your personal information only for as long as necessary to fulfill the purpose stated above or as required by law.
d) Persons or organizations that may have access to that information: Your personal information will only be accessed by personnel necessary to carry out business activities such as order confirmation, delivery and payment. We commit not to share your information with any third parties without your consent.
d) Address of the unit that collects and manages information: The unit that collects and manages personal information is Tiem Nang Hoa, address: 34 Tan Hai, Ward 13, Tan Binh, Ho Chi Minh City
e) Methods and tools for consumers to access and edit: You can access and edit your personal information by logging into your account on the website Tiemnanghoa.com or contacting us me via email or phone number to request support.
f) Mechanism for receiving and resolving relevant consumer complaints: We are committed to handling any complaints or questions you have about the security of personal information quickly and responsibly. You can contact us through the contact facilities provided on our website to raise your concerns and we will endeavor to resolve any issues fairly and efficiently.
We hope that this privacy policy has helped you understand how we collect, use and protect your personal information. If you have any questions or feedback, please contact us. Thank you for trusting and using Tiem Nang Hoa's services.
